Our products have been developed to become a part of your home. To witness joy, laughter, fighting, tears, tantrums, bad cooking, good cooking and good times. As a result all of our products are designed and produced using high quality materials and undergo quality control checks before they even land on a shelf for you to purchase. We therefore proudly support all our products with a 1 Year Warranty.
1 Year Warranty
We guarantee that all salt&pepper products are free from defect in material and workmanship under intended normal use. We will, at our discretion, offer a replacement or refund for any defective product or parts within 1 year of purchase. This does not include any damage caused by misuse, accident, abuse, negligence or by not following care instructions specified by Salt&Pepper.
This warranty does not exclude, restrict or modify any state or federal legislation applicable to the supply of goods and services.
To make a claim, please contact customer service. Please note you may be required to provide proof of purchase and return the product for assessment.
If your claim is assessed as valid, any decision to replace or repair a product is to the discretion of the salt&pepper team under the guidance of state and federal legislation. A new product with equivalent features and retail price will be opted for if an identical replacement product is not available.
Even the best design homewares needs some love, therefore it is recommended to follow the care instructions provided for each product, to help you get the best use of your new homewares!