If you change your mind about a product you've purchased from us, you're welcome to return it for an exchange or refund (excluding the shipping costs) within 30 days of purchase.
Take your online order into your Salt&Pepper Brand Store for an exchange for a product/s of equal. You will be offered a gift voucher if you do not exchange for a product/s of the same value.
Condition of returns/exchanges.
- Products are unused
- Products are in their original packaging with all stickers and tags still attached
- Proof of purchase or invoice number provided (online only)
If you do not have the original receipt or proof of purchase, we will happily exchange or provide a gift voucher valued at its current retail price, as long as the purchase meets the above criteria.